Category: Policies

Paying Your Eagles Bluff HOA Dues

 

Editor’s Note:
Homeowners in Eagles Bluff are required to pay two association dues every year.

  1. Eagles Bluff HOA Dues, $92.50 paid quarterly ; and
  2. Cañada Hills Community Association (CHCA) Dues, $123.00 paid annually.

This page pertains to homeowner payments to our local HOA only.

Click here for more information on HOA dues.

Auto Pay

Alliance Association Bank is the financial institution used by Cadden Management for our association accounts. On January 1, 2024, a $0.25 processing fee was implemented for recurring payments facilitated through the Alliance Bank payment portal. You can access the Alliance Association Bank portal directly from your Cadden Community Management Homeowner’s Portal https://portal.cadden.com/login.

The breakdown of processing fees for payments made through the Alliance portal are as follows:

  • $0.25 for recurring eChecks,
  • $2.00 for a one-time eCheck,
  • 3.5% for a credit card, or
  • $5.00 for a debit card.

If you have a technical issue making an online payment, you can contact Alliance Association Bank at (844) 739-2331. If you need information about your property or current balance, don’t hesitate to contact Cadden Community Management at 520-297-0797 or info@cadden.com.

Please note the Management Company ID for Cadden Community Management is 6725.

Other Payment Options

While auto pay is a valued service and the most efficient way to deposit funds directly into the Association’s operating account. There are other methods where a fee is not applied, such as

  1. Mailing your payment to the following Las Vegas address; or
  2. Setting up online bill payment through your own financial institution using the same Las Vegas address:

Make Your Check Payable to “Canada Hills Village 14”

Include the following information on your check:

    • Your Account Number [from the paper statement or contact Cadden]
    • Management ID: 6725
    • Association ID: 234

Mailing Address:
Canada Hills Village 14
c/o Cadden Community Management
PO Box 94737
Las Vegas, NV 89193-4737

DO NOT mail your payment directly to the Cadden Office in Tucson. You will incur a $25 processing and handling fee.

Also note that if you are currently paying your assessment through autopay with your bank, credit union or financial institution, you must contact them directly to change the amount deducted from your account to reflect the new assessment amount.  The increase will not be updated by your financial institution automatically.  Doing this avoids unintended late fees for underpayment.

Going Paperless

Homeowners can choose to go paperless and help manage association costs by signing up for e-statements. E-statements and do not require Auto Pay, that is optional. Homeowners can sign up for e-statements on the online portal.  https://portal.cadden.com/login. After login-in, you can update your preferences under “My Profile”

Originally Posted: January 25, 2024

More ‘Trash Talk’

When is trash picked up?

Waste Management picks up our trash/garbage twice a week, on Tuesdays and Fridays, excluding holidays. The re-cycling pickup is only on Friday. When a holiday falls on a Monday, collection is usually shifted by one day, to Wednesday and Saturday of that week.

Garbage collection service is not part of your association dues. Each homeowner is responsible for obtaining an account with Waste Management. The frequency and type of service is up to you. This is done to minimize Association dues, and to avoid you having to pay for services you don’t need.

Container “etiquette” 

You are requested and required to follow these procedures on collection day:

  1. Place your container(s) at curb side no sooner than the evening before collection
    Please Note: Javelina love ‘dining under the stars’ and will knock over your container and strewn your trash onto the street, leaving you a mess to clean up in the morning. The smart move, is to roll your container to the curb at first light, on the day of collection.
  2. Keep your container accessible for collection. Parked vehicles and other obstacles may prevent Waste Management from servicing the container.
  3. Promptly remove your container(s) from curb side after collection, no later than the morning following collection day.
  4. Store the container(s) either in your garage, side or back yard, behind the gate.
    It is the Board’s discretion that these three locations are considered as being “removed from view”, pursuant to our CC&Rs.

Originally Posted: Aug. 2017

Prohibited Plants in Oro Valley

Did you know the Town of Oro Valley has a list of “good” and “bad” plants? Before you update your landscaping, you should check the Town of Oro Valley Plant List to ensure you don’t harbor any “felonius flora”. 

Existing, established plants, typically are “grandfathered”, unless they are classified as an invasive species, then check with the Town of Oro Valley if they should be removed. Or as I always say, “When in doubt, cut it out!”

CAÑADA HILLS COMMUNITY ASSOCIATION PLANT LIST

Originally Posted: May 2, 2018

Barking Dog. Who you gonna call?

You have a neighbor with a barking dog. Dogs bark, that’s what they do; but when the noise becomes excessive, your first impulse may be to call a Board member or complain to our management company; that is not going to resolve the problem.  While the CC&Rs address this type of nuisance, the Board is powerless to resolve this issue in a timely manner. 

Your best course of action, after talking with the dog’s owner yields no resolution, is to contact the Oro Valley Police non-emergency telephone number 520-229-4900, and lodge a noise complaint.  In the past, animal noise nuisances have been difficult and timely to resolve. The Town has recently enacted revised regulations (Town Code Article 18-8) to address the long lag time from complaint to resolution.

While it is always best to reach an amiable solution to a barking dog with your neighbor, you do have a legal means to seek a remedy when all else fails.

BTW – The same holds true for a noisy neighbor. The Town of Oro Valley has a general noise ordinance (Town Code Article 10-1-4), and those noise complaints should also be directed to the Oro Valley Police non-emergency telephone number 520-229-4900.

Originally Published: April 10, 2019

New Design Guidelines

The Cañada Hills Community Association (CHCA aka the Master Association) has updated their guidance and approval process for exterior modifications. These changes are effective immediately. The link below details that process.

Design Guidelines – Standards and Modifications to the Exterior of Existing Homes.

As a reminder, modifications to the exterior property, with a few exceptions, must be approved by both the Eagles Bluff Design Review Committee AND the CHCA DRC. To streamline this approval process, Eagles Bluff follows the CHCA guidance, unless the proposed modification uniquely impacts negatively on our neighbors. Refer to the following document to familiarize yourself with our approval process.

Eagles Bluff Design Review Process

The following form incorporates both Eagles Bluff DRC and CHCA DRC submittal information. Both are required for any external modifications requiring DRC review.

Property Improvement Form

The primary responsibility of the Design Review Committee (formerly known as the (Architectural Review Committee and the Architectural Control Committee ) is to advise and assist the Board of Directors in preserving the harmonious architectural and appearance of Eagles Bluff; and in protecting the values of property within our community.

The Eagles Bluff Declaration of Covenants, Conditions & Restrictions (CC&Rs) Article VIII, requires that all improvements, changes and alterations which change the exterior appearance of any property within Eagles Bluff, Cañada Hills Village 14 must be reviewed and approved by the ‘Architectural Control Committee’. The Eagles Bluff committee was renamed the ‘Design Review Committee’ (DRC), to follow the same naming convention that is used by the Canada Hills Community Association’s Design Review Committee. The CHCA DRC has overall responsibility for reviewing and approving exterior changes to homeowner’s property throughout the twenty-one Villages of Cañada Hills.

Vacation Rental Restriction

While Arizona state law ARS § 9-500.39, prohibits cities and towns from placing limits on short-term vacation housing rentals (Airbnb, VRBO, etc.); at present, there is no statute in Arizona that prohibits private regulation by CC&Rs, of vacation rentals.

Section 9.02 Renting, of our CC&Rs requires a minimum rental period of thirty (30) days. Additionally, a copy of the rental agreement must be provided to the Association.  Renters and guests are subject to the same rules and restrictions of the Association.

For all rentals, the Owner of the Lot must provide the Association’s Management Company with the following information:

  • A copy of the rental agreement
  • Contact information of the lessee(s)
  • Contact information of the Lessor’s property management company (if applicable)

All contact information must include:

  • Mailing Address
  • Primary and Secondary Telephone Numbers
  • Fax Number (if applicable)
  • Primary E-mail address

Originally Posted: Dec. 2018

Board Approves Revised Resolutions

The follow two resolutions were approved  by the Board of Directors at the April 18, 2019 meeting.

2019-01 – Appeals and Due Process of Nuisances and Non-Compliance of CC&Rs

This resolution updates the due process policy for addressing violations to our Association Rules. 

2019-02 – Imposition of a Fine or Other Sanctions 

This resolution updates the fining policy of the Association. The update follows the guidelines pursuant to ARS § 33-1803 on this subject.

Copies of these resolutions will be mailed to all property owners and renters within the community.

Trash Collection – Preferred Vendor

There has been some recent confusion and misinformation concerning the Association’s policy on the preferred vendor for trash collection.  Waste Management has been the Association’s preferred vendor, since the late 1990’s.  A single vendor was selected to reduce the number pickup days and their heavy trucks rolling on our streets.  A policy has been written and approved by the Board of Directors to clarify this subject.

The membership also decided to keep any contract for services between Waste Management and the homeowner; this allows for greater flexibility of services to the homeowner, without increasing Association dues to cover trash collection, and having members pay for services they were not using.  The monthly rate for one (1) trash and one (1) recycle pickup is $12.25 + taxes and fees, ($15.45).

HOA14 Trash Collection Letter 20170908

#2017-02 Trash Collection Policy